Supported accommodation is housing where adults with physical or mental health issues live independently with 24-hour supervision, care and advice on site.
Currently, the local authority responsible for adult social care is regulated by the CQC, but may commission some of its services from private care providers, who are not independently regulated.
Providers need to register with the CQC if they carry out a regulated activity such as nursing or personal care.
Mrs Lloyd-Buckingham believes a lack of monitoring means residents do not always get the number of support hours their care plan entitles them to.
She said: “No one’s walking through the door to see if that company is providing the support.
“If a provider has only got two members of staff, they’ll know immediately. You cannot possibly be providing the amount of support that you should be.”
Mr Lloyd-Buckingham added: “There’s no experience or training required. Anyone could go straight in and work as a staff member.
“In reality you’re dealing with vulnerable adults with very complex needs.”
Chanté’s parents described their daughter as a brilliant artist with a “wicked” sense of humour and a deep love for animals.
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